Client: Harta Packaging
Program: Team Building
Number of Participants: 40
This weekend I had the pleasure to train a group of very highly energised people. The venue was Trolak Residence in Trolak. It is a training venue that belongs to the Felda group of companies. The venue has ample green space for outdoor activities. It offers a wide range of activities that range from what ever you can create to these you can carry out at the obstacle course, the high rope and low rope, jungle activities as well as white water rafting.
As far as accommodation is concerned, it is quite basic like those you can find at three star hotels devoid of a swimming pool. But for team building this is very adequate and comfortable because most of the time you will be out doing activities. On the food arena, it does offer a wide variety from Malay to Chinese to western dishes. For me the taste was average. One thing worth mentioning, there was a wide selection of 'ulam' offered.
The staff were friendly and helpful. I am also happy with the speed with which they respond to any requests, even last minute. To me this is the test of service level in any organisation that supports training. It is of course easy to respond to planned requests. But if the crew can react quickly to spontaneous requests, then they are really responsive. Overall I must say I had a very satisfying experience here and so did my participants. It is a also noteworthy here that I have actually took participants to this venue countless number of times since more than 16 years ago and the staff has never failed to deliver a high standard of service. Kudos to them for being able to maintain the high service standard !
My overall evaluation
Accommodation***
Food****
Training Support*****
Outdoor Facilities*****
Staff*****
My overall Experience*****
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| The Main Entrance |
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| The Broken Bridge |
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| The electric fence |
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| The Wall Climb |
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| The Tarzan Swing |
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| The Monkey Rack |
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| The Commando Crawl |
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| The Acid Swamp |
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| The Broken Bridge |
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| The Hanging Bridge |
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| Rafting (Lake) |
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| Lotus Lake |
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| Cafe Teratai By the Lakeside |
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| Cafe Teratai |
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| The Staff Quarters |
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| Low Rope |
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| Resting Gazebo |
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| Flying Fox Tower |
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| Flying fox across a lake |
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| An Abundance Scenic Views All Over |
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| Tennis Court |
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| Main Hall |
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| Dinning Hall...can easily accommodate 500 pax |
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| Huge Surau (can even conduct friday prayers) |
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| Auditorium (50 pax easily) |
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| Typical Classroom (40 pax maximum) |
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| Bigger Classroom (60 pax) |
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| Dewan Rajawali (300 pax) |
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| Alternative Hall (150 pax) |
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| Hall (60 pax) |
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